FAQ

Are these official camera-brand accessories?

No. BARUNOR sells third-party compatible accessories. DJI, Insta360, GoPro and Apple names describe compatibility, not affiliation.

How do I choose the right accessory?

Check your exact device generation and mounting interface, then review the product's compatibility and dimensions. For cages, check screen, battery-door and port clearance. For Mac mini hubs, check the host connection and SSD format.

Compatibility guide · Ask about a product

Can I choose a color or filter type?

Where options are offered, select the color or filter type on the product page before adding it to your cart. Review the selected option and quantity in your cart before checkout.

Are cameras and other equipment included?

Only the items listed in the product description are included. Cameras, phones, computers, SSDs and other equipment shown for demonstration are not included unless explicitly listed.

Where do orders ship from, and how long does delivery take?

Orders ship from China. Most in-stock orders are prepared within 1–3 business days after payment confirmation. Estimated delivery from order placement is 8–15 business days for the contiguous US, 7–15 for the UK and 9–17 for Germany, France, Italy, Spain and the Netherlands. These are estimates, not guaranteed dates.

Shipping destinations and delivery details

Is shipping free?

Shipping charges depend on the delivery address and available service and are shown at checkout. Please review the shipping charge and any applicable taxes before payment.

How do I track an order?

We email tracking details after dispatch. Tracking may take 24–72 hours to update after carrier handoff.

Order tracking

How do I request a return?

Review the eligibility conditions in our returns policy and contact us with your order number before sending a product back.

Returns & Refunds

Can I order if my country is not listed?

Contact us before ordering if your destination is not available at checkout.

Do you accept wholesale inquiries?

Use our contact form with the product link, quantity, destination and packaging requirements.

Contact BARUNOR