Returns & Refunds

We offer a 60-day return window for eligible unused products. Because creator accessories often depend on exact camera models, mount interfaces, SSD protocols, and case clearance, please check compatibility before ordering.

Eligible returns

Items must be unused, undamaged, clean, and returned with original packaging and included parts. We may request photos or videos before approving a return.

Compatibility issues

If you are unsure whether a product fits your camera or device, contact us before purchase. Brand names such as DJI, Insta360, GoPro, and Apple are used only to describe compatibility. Our products are third-party compatible accessories.

Damaged or incorrect items

If an item arrives damaged or does not match the order, contact us with the order number and clear photos within 7 days of delivery. We will review the issue and provide the next step.

Refund timing

Approved refunds are processed after the returned item is received and inspected. Bank and payment provider processing times may vary.